Undergraduate Clerical Assistant

Virginia Tech   Blacksburg, VA   Full-time     Administration / Clerical
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Posted on July 1, 2021

Job Description

Serves as primary contact for the Philosophy Department. Responsibilities of the position include staffing the department’s front desk, which includes greeting faculty, students, and other visitors to the department, serving as phone receptionist by fielding calls and questions, and directing callers and visitors to appropriate faculty and/or campus offices. Serves as undergraduate clerical assistant by maintaining undergraduate files, serving as undergraduate liaison with Registrar's office and assisting the department’s Director of Undergraduate Studies on Banner related transactions. Assists the department Head in course scheduling, serving as departmental liaison with the Registrar’s office schedulers. Enters all wage employees hours worked in the TimeClock system. Completes teaching load reports. Processes all forms for undergraduate and graduate independent study, force adds, course substitutions, and adding majors/minors. Reminds faculty of need to timely submit book orders, and to timely submit midterm and final grades. Orders textbook desk copies and office supplies. Assists departmental Administrative Assistant/Office Manager, as needed by entering Banner transactions, reviewing management reports, and as backup to the Administrative Assistant/Office Manager in that person's absence.

Required Qualifications

Administrative support experience in an academic or professional office setting; considerable knowledge of office practices and procedures with demonstrated skill in word processing, data entry, and email; experience with software such as Microsoft Office; strong customer service and organizational skills, the ability to use independent judgment.

Preferred Qualifications

Clerical experience in an academic environment; experience with large relational databases such as Banner.

Pay Band


Appointment Type


Salary Information

Commensurate with experiencce

Review Date


Additional Information

The successful Candidate will be required to have a criminal conviction check

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Terry Zapata at tzapata@vt.edu during regular business hours at least 10 business days prior to the event.