SOAR Program Manager
The Student Opportunities and Achievement Resources (SOAR) Office is a unit of the Office for Inclusion and Diversity, under the Provost’s Office. It supports InclusiveVT, the institutional and individual commitment to Ut Prosim (that I may serve) in the spirit of community, diversity, and excellence.
The Program Manager is a new position that will report to the Director of the Student Opportunities and Achievement Resources (SOAR). The SOAR unit prides itself on delivering efficient, effective solutions, specializing in cross-collaborations throughout the Virginia Tech community. The key to our success is largely dependent on the stellar ability of our program management. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. Candidates will have a strong talent for project coordination and delegation, motivated by the desire to optimize productivity and nurture program success from inception to completion.
The Program Manager for SOAR will work with three main responsibility areas: Programming, Communications, Scholarship Management.
The Program Manager will assist in providing coordination and support to a holistic approach to student success for marginalized and underrepresented and underserved populations, through robust partnerships with Enrollment Management, Financial Aid, Undergraduate Academic Affairs, and Student Affairs.
The Program Manager will be responsible for supporting and implementing programming and educational opportunities to enhance student retention and sense of belonging in collaboration with SOAR coaches. This position will design and provide resources that enhance student academic, personal, and social identity development with a comprehensive lens on historically marginalized populations.
The ideal candidate will demonstrate the following skillset:
• High-level management and leadership skills
• Ability to schedule and manage tasks effectively
• Conflict resolution and problem-solving skills
• Risk management
• Written and verbal communication skills
• Teamwork and motivational skills
• Organizational and multitasking skills
The program manager position is a 12-month AP faculty position.
Essential Duties & Responsibilities
Manages and supports SOAR Program resources and offerings, focusing on coordinating efforts across the Office for Inclusion and Diversity, including the Community and Cultural Centers, and university-level departments to promote student success, broadly defined for underrepresented and underserved students.
Assesses effectiveness of programs, services, and student wholistic progress and persistence and reports outcomes to university leaders.
Performs other duties as assigned.
Bachelor’s degree with professional experience equivalent to a Master's degree or Master's degree required.
Consistent experience working with underrepresented and underserved students. Experience in community development and program management with a demonstrated knowledge and understanding of race/ethnicity/class, college access issues.
Demonstrated ability to plan and implement educational and informational programs in a diverse cultural environment.
Strong interpersonal skills in order to communicate and collaborate effectively with a broad range of constituencies including students, staff, and faculty.
Advanced computer skills involving databases, spreadsheets, word processing, web based interactive communications, social media and/or other applications utilizing software applicable to function.
Understanding of complex organizational structures, including student success. Experience in building professional relationships.
Prior experience working with financial aid, banner, and other student progress monitoring software, including Navigate.
Working knowledge of student development theory, social justice training and diversity education.
Familiarity with available campus and community resources and capacity to help students navigate these resources.
September 10, 2021
The successful candidate will be required to have a criminal conviction check as well as documentation of COVID-19 vaccination.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
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