Classroom & Program Support Specialist

Virginia Tech   Blacksburg, VA   Full-time     Education
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Posted on July 9, 2021

Job Description

The main objective of this position is to provide administrative, logistical, and technical support for classrooms, programs in Teaching & Learning Engagement, and various other projects and events. The Classroom & Program Support Specialist will lead efforts around classroom support, including coordinating a group to establish and enforce policies related to classroom use, assisting the director in facilitating relationships with campus partners, and supporting patrons’ use of the spaces. This position also assists with scheduling classrooms, fields technical concerns, schedules foundational instruction workshops, classroom support meetings, supports other events, and performs activities related to customer service for the unit. This position is responsible for additional administrative functions of the unit as assigned.

Required Qualifications

- Experience with Microsoft Office and Google Apps
- Experience providing administrative support in a professional office or academic setting
- Experience scheduling and coordinating events and/or meetings
- Excellent communication and partnership skills with the ability to engage in cross-functional collaboration
- Must be able to prioritize tasks, perform multiple tasks simultaneously and meet deadlines in a fast-paced environment with little supervision and to work within a deadline
- Demonstrated enthusiasm for working with the public/campus community (i.e., events, community engagement activities)

Preferred Qualifications

- Bachelor’s degree
- Knowledge of Virginia Tech, particularly policies related to ordering, scheduling, maintenance requests, etc.
- Experience answering a multi-line phone and directing inquiries appropriately
- Experience supervising projects and/or students
- Experience managing and/or organizing technology for educational purposes
- Experience teaching others in an academic, community or other settings, such as tutoring
- Knowledge of teaching and learning initiatives, such as the Portfolium ePortfolio platform

Pay Band


Appointment Type

Regular, University staff, Full-time

Salary Information

$35,000-$36,00 dependent on education and qualifications

Review Date

July 26, 2021

Additional Information

Work schedule of: Monday-Friday 8am-5pm (with occasional evening events)

The successful Candidate will be required to have a criminal conviction check

The members of the University Libraries at Virginia Tech strive individually and collectively to create, sustain, and share inclusive ways of knowing in conscientious community with each other and all the people we serve in every space we shape. In keeping with our Aspirational Identity and the Virginia Tech Principles of Community, the University Libraries commits to build and maintain enduring climates of mutual care, respect, and responsibility.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Cathy Pillow at during regular business hours at least 10 business days prior to the event.