Business Support Systems Analyst
The Business Support Systems Analyst participates in the assessment and implementation of information technology and decision support solutions for the President, Senior Vice President and Chief Business Officer, and Executive VP and Provost senior management areas. Position will provide technical and non-technical expertise in the creation and maintenance of business systems, the creation of data collection and reporting applications, and transition business applications to cloud technologies. Additionally, position is responsible for assessing the information technology needs of end users, documenting systems, and training users. Solutions are often created using SharePoint and its related add-ons. Development using C# and corresponding .NET technologies are sometimes required.
To accomplish job responsibilities, the Business Support Systems Analyst will work in collaboration with other Business and Management Systems (BAMS) team members to identify and secure the proper equipment, applications, systems, and access to data. This position will implement and maintain systems in accordance with university, state laws, federal laws, policies, and regulations.
Reporting to the Assistant Director of Business Support Systems, this position will provide clear, effective and courteous services that advance and support the data management and reporting needs of the supported office. The Business Support Systems Analyst must demonstrate a high degree of initiative and self-sufficiency, and the ability to work effectively individually and as part of group projects and teams. The Business Support Systems Analyst must be an effective communicator with users and other BAMS team members.
•Bachelor’s degree in Business Information Technology, Computer Science, or a related field.
•Experience in relational database design, object oriented design concepts, database reporting software, and web design.
•Experience working with Microsoft Office SharePoint on premise and online technologies including PowerAutomate.
•Experience documenting business requirements and system specifications.
•Experience communicating complex concepts at a level appropriate to the intended audience.
•Effective communication skills in both written and verbal form.
•Ability to independently prioritize tasks and meet project deadlines.
•Ability to handle sensitive and confidential information appropriately.
•Experience configuring electronic signature software such as Docusign and providing training for the software.
•Spirion console management or similar PII discovery tool.
•Experience analyzing logs through centralized logging software.
•Master’s degree in Information Technology, Computer Science, Business Administration or related field.
•Experience in latest versions of Microsoft desktop operating systems and server software. Also, experience in the latest versions of Microsoft Office Suite.
•Experience converting user specifications into functional project requirements.
•Experience working on multiple projects simultaneously.
•Experience with Hyper-V and virtual machine management.
Commensurate with Experience
The successful Candidate will be required to have a criminal conviction check
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
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