Virginia Tech

Blacksburg , VA
Apply Now

Alternative Transportation Assistant

Virginia Tech
Blacksburg, VA Full-time
Posted on August 21, 2019

Job Description

The Alternative Transportation Assistant provides customer service to Alternative Transportation Center patrons, including instructing patrons in bicycle maintenance and repair, answering questions about alternative transportation programs offered by the university, as well as assisting visitors with daily visitor parking permits and staffing the customer service desk. The Assistant is responsible for gathering data and preparing basic promotional material and social media content. In addition, the Assistant performs similar tasks at various campus and community events, such as student orientations, health fairs, etc. The Assistant is also responsible for light custodial work.

Required Qualifications

Working knowledge of Microsoft Office applications
Interest in working in bike maintenance
Ability to problem solve
Strong customer service skills, including the ability to resolve customer issues efficiently and tactfully
Willingness to learn new computer programs
Ability to complete documentation and paperwork neatly and accurately
Positive, enthusiastic, and generous energy and communication in all interactions with team members and customers
Willingness to answer phone calls and check messages
Available to work occasional evenings and weekends

Preferred Qualifications

The following bike mechanic skills: adjustments, basics of wheel truing, flat tire repair, brake pad replacement, brake cables and housing replacement, shift cables and housing replacement, and adjustment of derailleurs for proper shifting
Demonstrated educational skills

Review Date

September 2, 2019

Additional Information

The successful Candidate will be required to have a criminal conviction check

About Virginia Tech

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire accommodation please contact the hiring department.