Human Resources Operations Data Specialist

Virginia Community College System   Roanoke, VA   Full-time     Human Resources
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Posted on April 22, 2021

Human Resources Operations Data Specialist
Virginia Community College System

Job Description:
Reporting to the HR Operations Line Manager, position provides technical, consultative services in one or more functional areas of human resource management. This position will work with time and leave functions, to include processing holiday calendars, assisting with time administration functions, monitor HR system integrations and provide data analysis to include responsibilities of troubleshooting, monitoring, and assigning TeamDynamics tickets to appropriate personnel for resolution. Other duties as assigned.

Knowledge of:
• Basic math, telephone procedures, and standard business communications
• HRIS systems and Microsoft Office programs, with extensive experience in Excel and Word
• Knowledge of process improvement techniques

Skills:
• Computer expertise with knowledge of Microsoft Office applications, mainly Excel and Word
• Strong communication both verbal and written
• Attention to detail
• Organizational and follow up skills to ensure functions are completed in a timely manner
• Strong customer service
• Critical and analytical thinking

Ability to:
• Provide exceptional customer service
• Take ownership to investigate and resolve customer issues with a sense of urgency
• Treat team members as internal customers and enables them to succeed
• Manage several tasks simultaneously and meet deadlines
• Apply knowledge of human resource principles and practices, including federal and state laws and regulations applicable to work
• Accurate and timely analysis of a variety of data
• Work flexible hours as needed
• Travel to System Office or other colleges for training and meetings
• Provide accurate and timely analysis of a variety of data
• Maintain confidentiality
• Display a high level of integrity/ethics
• Use time effectively to complete tasks and responsibilities
• Analyze issues and recommend actions
• Work independently, as well as a team member
• Manipulate data in Excel Spreadsheets by using formulas and filters

Required Qualifications
• Associate's degree in Business or related field, or equivalent education and work experience
• Experience working administrative tasks handling several assignments at one time
• Considerable experience assessing and delivering solutions
• Experience in problem solving and troubleshooting
• Customer service experience
• Intermediate level experience of MS Office
• Multiple years HRIS experience
• Intermediate level experience with Excel.

Preferred Qualifications:
• Bachelor's degree in Business or related field, or equivalent education and work experience
• Experience with DHRM and VCCS policies
• Experience with SharePoint
• Experience using enterprise HRIS systems; Peoplesoft preferred
• Shared services or call center experience
• Process improvement experience
• Experience in higher education and/or state government
• PHR, SPHR and/or SHRM-CP, SHRM-SCP
• SQL experience
• HTML experience

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.