Pro Shop Assistant
- General Definition of Work
Assist in the operation and maintenance of the municipal golf shop and golf course, assisting golfers, overseeing the preparation and maintenance of appropriate records and files, and related work as apparent or assigned. Work is performed under the general direction of the Golf Course Supervisor. Continuous supervision is exercised over all personnel within the team.
Additional pay is offered for work done in the following capacities:- Tournament Management and Golf Club Repair: $3.00/hour
- Golf Instruction: $4.00/hour
- Social Media Management and Website design: $5.00/hour
- Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions- Assist in the daily operations of the municipal golf course and pro shop.
- Collect and record fees and class and facility registrations using the Point of Sale system.
- Maintain the golf course and pro shop, as needed, including routine custodial maintenance and golf cart maintenance
- Help enforce the rules and regulations for the public.
- Perform general administrative tasks including receiving and responding to inquiries and complaints; answering the telephone; sending and receiving email correspondence.
- Provides customer service, direction and assistance to customers.
- Attends meetings and workshops as directed.
- Knowledge, Skills, and Abilities
Required:
- A general knowledge of the practices, methods and policies used in municipal golf course operations; the ability to perform tasks on a computer including tee time reservations, check-ins, retail sales and to perform the necessary reporting
- Ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with vendors, associates and the general public.
Preferred- Golf club repair and re-gripping, including equipment recommendations and fitting expertise.
- Assist in organizing and directing golf tournaments and outings, including handicapping and scoring.
- Plan and oversee innovative golf programming, outings, tournaments, and special events.
- Develop and conduct teaching programs for adults and youth to attract new and existing golfers.
- Manage the golf course social media accounts and develop engaging text, image and video content on various platforms
- Manage the golf course webpage using integrated software and HTML design language
Education and Experience
Familiarity with golf and golf course operations is preferred.
Special Requirements
Possession of Basic First Aid, CPR and AED certifications, training provided, if needed.
Valid driver's license in the Commonwealth of Virginia with a satisfactory driving record.- Physical Requirements
This work requires the regular exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms, lifting and repetitive motions, frequently requires standing, walking and sitting and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, tasting or smelling and pushing or pulling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires working near moving mechanical parts, exposure to fumes or airborne particles, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions and exposure to vibration; work is generally in a moderately noisy location (e.g. business office, light traffic).
No benefits are available for this position.