- GENERAL DESCRIPTION
Performs routine work in opening and securing rental spaces of Green Ridge Recreation Center. Provides facility set-up and materials in accordance with rental needs. Provides exceptional customer service to rental group. Performs other duties as assigned.
- ESSENTIAL JOB FUNCTIONS
- · Performs appropriate room set-up for each rental.· Ensures that all Green Ridge Rental Agreements are being followed.· Ensures the safety of rental and general users of Green Ridge Recreation Center.· Facilitates activities for the rental, if necessary.· Provides exceptional customer service for the rental group.· Ensures that rental starts and leaves are according to schedule.
- EducationPreferred: Graduation from high school or equivalentExperienceRequired: One or more years of customer service experience required (could be in a variety of settings)Preferred: Three or more years of customer service experience.Certifications/LicensesRequired: Valid Virginia driver’s license with good driving record. CPR, First Aid, and AED.Knowledge, Skills and Abilities· Strong ability to work with public in person and by phone.· Ability to advise on and interpret policies in researching and resolving customer inquiries, requests and complaints.· Ability to follow oral and written direction and work procedures.· Ability to take initiative as well as follow-thru.· Skill using Microsoft Word, Excel, and other computer software.Additional RequirementsSubject to a complete criminal history and Child Protective Services background search with acceptable results. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description. Must be willing to work a flexible schedule including nights, weekends and some holidays.SupervisoryResponsibilitiesNone
- OTHER INFORMATION
- OVERALL PHYSICAL STRENGTH DEMANDModerateLift and/or exert force up to 25 lbs. occasionally, 10 lbs frequently, or insignificant amounts constantly OR requires walking or standing to a significant degree.PHYSICAL DEMANDSC = Continuously5.5 to 8+ hours dailyF = Frequently2.5 to 5.5 hours dailyO = OccasionallyUp to 2.5 hours dailyR = RarelyLess than 1 hour per weekN = NeverNever occursCodePhysical DemandCodePhysical DemandFStandingFSittingFWalkingOLiftingOCarryingRPushing/PullingOReachingRHandlingFFine DexterityRKneelingRCrouchingRCrawlingRBendingRTwistingRClimbingRBalancingCVision (Correction Required)CHearingCTalkingRFoot Controls (driving, operation of equip, etc.)ENVIRONMENTAL FACTORSD = DailyW = Several Times Per WeekM = Several Times Per MonthS = SeasonallyR - RarelyN = NeverCodeHealth and SafetyCodeEnvironmental FactorsRMechanical HazardsSDirt and DustRChemical HazardsRExtreme TemperaturesRElectrical HazardsDNoise and VibrationRFire HazardsRFumes and OdorsNExplosivesMWetness/HumidityRCommunicable DiseasesRDarkness or Poor LightingRPhysical Danger or AbuseOther (specify)PRIMARY WORK LOCATIONAdministrative area, entire recreation center.MACHINES, TOOLS, EQUIPMENT, WORK AIDSComputers, telephones, and office equipment.PROTECTIVE EQUIPMENT REQUIREDAs applicable to activities involved.
Benefits are available to full-time positions only.