Pool Manager

Roanoke County   Roanoke, VA   Full-time     Construction / Physical Labor / Skilled Trades
Posted on January 5, 2022
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GENERAL DESCRIPTION

Performs responsible professional work managing the operations and delivery of services for Splash Valley Waterpark, a large outdoor aquatics facility. Works to regulate the budget and operational plans designed to recover 100% of operating costs. Supervision is exercised over part-time employees involved in the day to day operations. Ensures a safe aquatic facility while providing a high level of customer service. Ensures that all standards and policies are followed. Ensures State and local health department regulations are met. Does related work as required.

ESSENTIAL JOB FUNCTIONS

  • Schedules and supervises a large part-time aquatics staff team.
  • Focuses aquatics staff team on providing and implementing high customer service standards.
  • Conducts training and ongoing in-service sessions for lifeguards and head lifeguards and adheres strictly to Ellis and Associates operations and safety standards.
  • Keeps detailed records on all staff training and in-service sessions.
  • Ensures proper maintenance of pool water chemistry and sanitation so that the facilities can maintain 100% operations
  • Maintains all water chemistry logs and equipment maintenance logs to ensure that proper documentation is in place.
  • Maintains safety and operational guidelines and updates various "operating guides" such as facility, lifeguard, and other operating manuals.
  • Establishes and maintains effective working relationships with employees, contractors, customers, and the general public.
  • Actively participates in staff meetings to keep all divisions within the facility abreast of issues and information.
  • Maintains a safe and secure area by promoting and enforcing facility rules, policies, and procedures.
  • Interacts spontaneously with members, guests, and part-time staff at any given time in the facility to model a personal and inviting atmosphere for the facility.
  • Assists with recruiting, training, scheduling and supervision of lifeguard staff, and other aquatics staff.
  • Maintains order and discipline.
  • Issues equipment, supplies and materials, maintains and accounts for inventory.

REQUIREMENTS/PREFERENCES

Education
Required: Graduation from high school
PreferredBachelors degree from an accredited college or university with major coursework in recreation or related field
 
Experience
Required: One (1) or more years supervisory experience in an aquatic facility
PreferredThree (3) or more years experience supervising the operations of a medium to large aquatics facility 
 
Certifications/
Licenses
 
Required:Valid Virginia driver’s license with good driving record.
PreferredEllis and Associates License, Current Certified Pool Operator (CPO) or Aquatic Facility Operators (AFO) certification
 
Knowledge, Skills and Abilities
  • Thorough working knowledge of aquatics operations and pool water chemistry.
  • Skill in the use of computer software (Word, Excel, Publisher, etc.).
  • Ability to plan, schedule and coordinate aquatic operations.
  • Ability to plan and supervise the work of others.
  • Ability to develop and maintain effective working relationships with employees, customers, and the general public.
  • Effective communication skills both verbally and in writing, to a wide variety of staff and customers.
  • Ability to multi-task handling high volume of business demands and service requests received each day.
  • Ability to have a realistic view of time needed to accomplish assignments and projects and plan accordingly.
  • General knowledge of risk management issues as related to the delivery of aquatic services.
  • Ability to analyze programs and evaluate performance against established objectives.
  • Ability to attain and maintain Ellis and Associates license and training requirements.
  • Ability to analyze pool mechanical operations and quickly assess and address issues.
 
Additional Requirements

Successful applicant must not have been convicted of any criminal offenses and will undergo a background investigation to determine suitability for the position. May be subject to DMV driving record review as required by amount of work-related driving, specified by support responsibilities. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description.

 
Supervisory 
Responsibilities
 
Supervise a large (100+) part time staff

OTHER INFORMATION

OVERALL PHYSICAL STRENGTH DEMAND 
Heavy
Lift and/or exert force up to 50 lbs. frequently, 10 lbs continuously, or insignificant amounts constantly 
PHYSICAL DEMANDS
C = Continuously
5.5 to 8+ hours daily
F = Frequently
2.5 to 5.5 hours daily
O = Occasionally
Up to 2.5 hours daily
R = Rarely
Less than 1 hour per week
N = Never
Never occurs
Code
Physical Demand
Code
Physical Demand
C
Standing
F
Sitting
C
Walking
F
Lifting
F
Carrying
F
Pushing/Pulling
F
Reaching
F
Handling
O
Fine Dexterity
F
Kneeling
F
Crouching
O
Crawling
F
Bending
F
Twisting
F
Climbing
F
Balancing
C
Vision (Appropriate Correction Required)
C
Hearing
C
Talking
O
Foot Controls (driving, operation of equip, etc.)
ENVIRONMENTAL FACTORS
D = Daily
W = Several Times Per Week
M = Several Times Per Month
S = Seasonally
R - Rarely
N = Never
Code
Health and Safety
Code
Environmental Factors
D
Mechanical Hazards
S
Dirt and Dust
D
Chemical Hazards
D
Extreme Temperatures
W
Electrical Hazards
D
Noise and Vibration
W
Fire Hazards
D
Fumes and Odors
N
Explosives
D
Wetness/Humidity
D
Communicable Diseases
R
Darkness or Poor Lighting
R
Physical Danger or Abuse
D
Other (specify) Underwater Pressure
PRIMARY WORK LOCATION 
Indoor and Outdoor Pool, Pump Room, Pool Chemical Rooms.
MACHINES, TOOLS, EQUIPMENT, WORK AIDS
Pool Pump Room equipment, computers, telephones, office equipment, recreational, fitness and aquatic equipment.
PROTECTIVE EQUIPMENT REQUIRED
As applicable to activities involved.

Benefits are available to full-time positions only.