Roanoke County

Roanoke , VA
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Library Assistant - Reference

Roanoke County
Roanoke, VA Full-time
Posted on September 13, 2019

Performs a wide variety of general library work in public services, youth services, acquisitions, or technical services.   Responsible for routine activities associated with the operations of a public library. May be assigned anywhere within the system to meet staffing needs. Performs other duties as assigned.


  • Assists patrons in the use of the library and the materials collection
  • Provides service at the circulation desk by registering borrowers; charging, renewing, or discharging materials; placing requests; handling reference and reader's advisory questions; managing computer reservations; providing assistance with public computer workstations receiving the payment of fines and fees; etc.
  • Provides procedural guidance and task supervision on a regular basis, including the proper execution of closing and opening routines
  • Assists the professional staff in the operation of the library
  • Helps train and supervise new, subordinate, or part-time staff, as needed
  • Provides individual and group computer and database instruction
  • Participates in team or system projects
  • Recommends materials for collection development


Required: High school diploma or equivalent supplemented by college level courses or business school training.
Preferred: Additional training in Library Science
Required: Experience working with the public in a customer service environment
Preferred: Some library experience
Required: Valid Virginia driver's license with a good driving record
Knowledge, Skills and Abilities
  • Thorough knowledge of English, spelling, and math
  • Ability to follow written and oral instructions in the performance of routine tasks
  • Ability to perform standard reference research and reader's advisory work
  • Knowledge of literature or nonfiction subject areas and other materials of interest to the public
  • Ability to interact successfully with patrons of all ages
  • Ability to develop a working knowledge of automated systems and related appropriate databases
  • Ability to assume operational responsibility in the absence of a supervisor
Additional Requirements
  • Subject to Child Protective Services and a complete criminal history background search with acceptable results
  • Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description
  • Evening, weekend, and holiday work required
Supervisory Responsibilities
  • May provide direction to part time staff
  • Trains and supervises volunteers


Part-time employees are not eligible for employee benefits.

Full-time employees are eligible for a comprehensive benefit package that includes:

  • Progressive Flexible Leave Plan with cash-in option
  • Eleven paid holidays
  • Short Term Disability Insurance 
  • Long Term Disability Insurance
  • Health, Vision and Dental Insurance
  • Life Insurance
  • Flexible Spending Accounts - Medical and Dependent Care
  • Virginia Retirement System - Membership in VRS is automatic upon hire into a covered position. County contributes and employees pay their membership contribution.
  • Tuition Reimbursement
  • Employee Assistance Program
  • Credit Union Membership
  • Deferred Compensation Plan with County Match