Human Resources Specialist
Roanoke County
Poages Mill, VA
Full-time
Human Resources
Posted on September 16, 2023
GENERAL DESCRIPTION
Performs as a first level HR professional performing complex administrative and support functions related to employment, benefit, payroll and general HR functions. Excellent customer service skills must be exercised to assist a wide range of people including employees, applicants and County management. Duties performed require knowledge of Human Resources principles and practices and general office management. Strong organizational, communication and technical skills are required to perform a wide variety of administrative functions, research and analysis. This position must maintain confidentiality. This work is fast-paced and diverse. Work is performed under the general supervision of the Human Resources Manager- Generalist. Performs other duties as assigned.
This position is part-time and will work approximately 27-29 hours per week.
ESSENTIAL JOB FUNCTIONS
Education:
Education equivalent to graduation from high school supplemented by business school or college courses in office administration or a related field. Associates Degree preferred.
Experience:
Experience in administrative office work and/or in a Human Resources environment preferred.
Certifications/ Licenses:
Must possess a valid Virginia driver's license and have a good driving record.
Knowledge, Skills and Abilities:
Ability to develop knowledge of general human resources principles and practices including employment and recruiting, benefits and compensation, employee relations and training, research and analysis related to Human Resources; excellent customer service skills; ability to work in a fast paced team environment; comprehensive knowledge of administrative and office procedures, excellent oral and written communication skills; ability to exercise tact and diplomacy when dealing with employees and the public; excellent organizational skills; ability to direct other support personnel as needed. Strong proficiency in Microsoft Office Suite.
Additional Requirements:
Must be eligible to apply for and receive a Virginia Notary Public Commission. Subject to complete criminal history search with acceptable results. May be subject to DMV driving record review as required by amount of work related driving, specified by support responsibilities. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.
OTHER INFORMATION
Full-time employees are eligible for a comprehensive benefit package that includes:
• Progressive Flexible Leave Plan with cash-in option
• Twelve paid holidays
• Short Term Disability Insurance
• Long Term Disability Insurance
• Health, Vision and Dental Insurance
• Life Insurance
• Flexible Spending Accounts - Medical and Dependent Care
• Virginia Retirement System - Membership in VRS is automatic upon hire into a covered position. County contributes and employees pay their membership contribution.
• Deferred Compensation Plan with County Match
• Employee Assistance Program
• Credit Union Membership
Agency
County of Roanoke Virginia
Address
5204 Bernard Drive
Roanoke, Virginia, 24018
Phone
540-772-2018
Website
http://www.roanokecountyva.gov
Performs as a first level HR professional performing complex administrative and support functions related to employment, benefit, payroll and general HR functions. Excellent customer service skills must be exercised to assist a wide range of people including employees, applicants and County management. Duties performed require knowledge of Human Resources principles and practices and general office management. Strong organizational, communication and technical skills are required to perform a wide variety of administrative functions, research and analysis. This position must maintain confidentiality. This work is fast-paced and diverse. Work is performed under the general supervision of the Human Resources Manager- Generalist. Performs other duties as assigned.
This position is part-time and will work approximately 27-29 hours per week.
ESSENTIAL JOB FUNCTIONS
- Greets all visitors (in person or phone) to the department, accepts inquiries, ascertains nature of business and assists or re-directs as appropriate.
- Accurately and efficiently enters data into HR systems, and within required deadlines.
- Communicates and manages eligibility and process requirements for benefit plans.
- Conducts new employee benefit orientations and ensures required forms are completed and filed accurately.
- Processes Criminal Background and Child Protective Services checks and creates employee ID Badges.
- Processes payroll-related data accurately and within specific deadlines to ensure proper payments and withholdings.
- Understands federal and state regulations and impacts to HR activities and benefits.
- Processes FMLA, and Qualifying Events accurately and within deadlines.
- Conducts exit interviews with employees separating from the County.
- Processes performance evaluation forms.
- Scans personnel documents into imaging system and ensures quality of work before shredding.
- Provides a first level response to employee/management requests for guidance on Human Resources policies and practices. Escalates to higher level for handling as appropriate.
- Responds to and reacts to outside inquiries related to employment verifications, court orders, etc.
- Manages assigned functions of online requisition/application process.
- Participates in employee meetings and training as needed.
- May perform administrative functions necessary to support department as needed.
- Provides coverage/back-up for Human Resource functions as needed.
- Meets attendance requirements and maintains the highest level of dependability.
Education:
Education equivalent to graduation from high school supplemented by business school or college courses in office administration or a related field. Associates Degree preferred.
Experience:
Experience in administrative office work and/or in a Human Resources environment preferred.
Certifications/ Licenses:
Must possess a valid Virginia driver's license and have a good driving record.
Knowledge, Skills and Abilities:
Ability to develop knowledge of general human resources principles and practices including employment and recruiting, benefits and compensation, employee relations and training, research and analysis related to Human Resources; excellent customer service skills; ability to work in a fast paced team environment; comprehensive knowledge of administrative and office procedures, excellent oral and written communication skills; ability to exercise tact and diplomacy when dealing with employees and the public; excellent organizational skills; ability to direct other support personnel as needed. Strong proficiency in Microsoft Office Suite.
Additional Requirements:
Must be eligible to apply for and receive a Virginia Notary Public Commission. Subject to complete criminal history search with acceptable results. May be subject to DMV driving record review as required by amount of work related driving, specified by support responsibilities. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.
OTHER INFORMATION
| OVERALL PHYSICAL STRENGTH DEMAND | ||||||||||||||||||||
| SEDENTARY | Lift and/or exert force up to 10 lbs. occasionally or insignificant weights frequently; sitting most of the time. | | ||||||||||||||||||
| PHYSICAL DEMANDS | ||||||||||||||||||||
| C = Continuously 5.5 to 8+ hours daily | F = Frequently 2.5 to 5.5 hours daily | O = Occasionally Up to 2.5 hours daily | R = Rarely Less than 1 hour per week | N = Never Never occurs | ||||||||||||||||
| Code | Physical Demand | Code | Physical Demand | |||||||||||||||||
| O | Standing | F | Sitting | |||||||||||||||||
| O | Walking | R | Lifting | |||||||||||||||||
| O | Carrying | R | Pushing/Pulling | |||||||||||||||||
| F | Reaching | F | Handling | |||||||||||||||||
| C | Fine Dexterity | R | Kneeling | |||||||||||||||||
| O | Crouching | R | Crawling | |||||||||||||||||
| O | Bending | R | Twisting | |||||||||||||||||
| N | Climbing | R | Balancing | |||||||||||||||||
| C | Vision (Correction Required) | C | Hearing | |||||||||||||||||
| F | Talking | R | Foot Controls (driving, operation of equip, etc.) | |||||||||||||||||
| ENVIRONMENTAL FACTORS | ||||||||||||||||||||
| D = Daily | W = Several Times Per Week | M = Several Times Per Month | S = Seasonally | R - Rarely | N = Never | |||||||||||||||
| Code | Health and Safety | Code | Environmental Factors | |||||||||||||||||
| N | Mechanical Hazards | R | Dirt and Dust | |||||||||||||||||
| N | Chemical Hazards | N | Extreme Temperatures | |||||||||||||||||
| N | Electrical Hazards | N | Noise and Vibration | |||||||||||||||||
| N | Fire Hazards | N | Fumes and Odors | |||||||||||||||||
| N | Explosives | N | Wetness/Humidity | |||||||||||||||||
| N | Communicable Diseases | N | Darkness or Poor Lighting | |||||||||||||||||
| N | Physical Danger or Abuse | | | |||||||||||||||||
| PRIMARY WORK LOCATION | ||||||||||||||||||||
| Office Environment | | | | |||||||||||||||||
| MACHINES, TOOLS, EQUIPMENT, WORK AIDS | ||||||||||||||||||||
Office equipment, including computers, scanners, telephone, and fax. | ||||||||||||||||||||
| PROTECTIVE EQUIPMENT REQUIRED | ||||||||||||||||||||
| N/A | ||||||||||||||||||||
Full-time employees are eligible for a comprehensive benefit package that includes:
• Progressive Flexible Leave Plan with cash-in option
• Twelve paid holidays
• Short Term Disability Insurance
• Long Term Disability Insurance
• Health, Vision and Dental Insurance
• Life Insurance
• Flexible Spending Accounts - Medical and Dependent Care
• Virginia Retirement System - Membership in VRS is automatic upon hire into a covered position. County contributes and employees pay their membership contribution.
• Deferred Compensation Plan with County Match
• Employee Assistance Program
• Credit Union Membership
Agency
County of Roanoke Virginia
Address
5204 Bernard Drive
Roanoke, Virginia, 24018
Phone
540-772-2018
Website
http://www.roanokecountyva.gov
