Aerial Adventure Lead Guide

Roanoke County   Roanoke, VA   Full-time     Education
Posted on January 13, 2023
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GENERAL DESCRIPTION

Performs skilled work in the operation and maintenance of Treetop Quest aerial adventure course. Supervises Aerial Adventure Guides and develops staff schedules. Performs detailed course inspections, maintains usage/equipment/maintenance logs, maintains adventure course gear and hardware, and reports on current or potential future course issues. Provides facilitation and instructional assistance for guests. Maintains a safe and controlled atmosphere to ensure a high quality program that meets county standards. Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONS

  • Supervises Aerial Adventure Guides and daily adventure course set up/break down, performs visual course inspections, participant safety orientations, on-going participant and environmental observation.
  • Evacuates/rescues guests in distress from the aerial adventure course following standardized safety protocols as needed.
  • Starts and ends programs on time and returns all resources to their proper locations.
  • Welcomes and interacts with guests and coordinates between the front desk and course equipment/briefing area maintaining operational efficiency.
  • Performs basic clean-up for all areas of the Treetop Quest aerial adventure course facility including birthday party and observation spaces.
  • Interacts spontaneously with participants, guests and the general public at any given time at the park to model a personal and inviting atmosphere.

REQUIREMENTS/PREFERENCES

Education
Required:  High School diploma or equivalent. Education or training in the assigned area of programming and instruction.

Experience
Required:  Two (2) years of proven work history with adventure/challenge course based programs.

Certifications/Licenses
Required: CPR and First Aid certification or the ability to obtain upon hire

Knowledge, Skills and Abilities

  • Ability to supervise and work alongside peers.
  • Knowledge of the principles and practices of group instruction.
  • Ability to lead and teach a variety of group types of all ages.
  • Willingness to work both indoors and outdoors in a variety of conditions.
  • Ability to train and reinforce course operations consistently with current/new staff.
  • Ability to be comfortable working off the ground and in the trees.
  • Ability to work and manage stressful situations that could directly impact participant safety.

Additional Requirements
Subject to a complete criminal history and Child Protective Services background search with acceptable results.  Good physical condition.  Following a conditional offer of employment, must pass a post offer physical examination. Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.Must be willing to work a flexible schedule including nights, weekends and some holidays. Minimum age 18.

Supervisory Responsibilities
Supervises part time Aerial Adventure Guides

OTHER INFORMATION

Benefits are available to full-time positions only.