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Help Desk Analyst/AV Specialist

Roanoke City Public Schools
Roanoke, VA Full-time
Posted on January 27, 2020

Help Desk Analyst/AV Specialist


Roanoke City Public Schools seeking applicants for the position of Help Desk Analyst/AV Specialist. This position provides tier-one primary support of interactive boards and audiovisual equipment.  Basic support of computers, printers and other hardware and software is also required.  This position requires strong technical and analytical skills and a focus on delivering excellent customer service and taking ownership of Help Desk tickets until the issue is resolved.  Coordination with school and technology staff is essential.

A High School degree is required. An Associates Degree or technical school is preferred with supplemented coursework in information systems.

The salary range for this position is $36,236- $63,557 per year, plus a generous benefit package with health insurance, paid time off and retirement.

To apply please go to and follow the links to complete a classified application. After completing and activating the application, make sure to apply for the job posting “Help Desk Analyst/AV Specialist”.

Pre-employment requirements include a background check and drug screening.

If you require assistance in completing the application, please call 540-853-1557.


RCPS is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities.