Student Development Assistant

Title: Student Development Assistant (Grant-funded until 12/31/2025)

Pay Rate: $38,210 - $46,920.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Type of Appointment: Full-Time

Number of Positions: 1

Position #: 650560

Classification: 3

Department: TRiO-Student Support Services

FLSA Status: Non-exempt

Required Documents Needed to Upload at Time of Application:

·    Resume

·    Unofficial Transcripts

·    Three Professional References (See below)

Reference check requirements: Non-supervisory roles: preferably three (3) current or former supervisors. 

Personal references (friends, clergy, customers, relatives) are not considered acceptable references

Job Summary: The overall purpose of this position is to assist TRIO participants in the development of their academic skills, leadership potential, and career pathway. The position will also provide clerical support as needed to the TRIO Student Support Services Program (database, confidential files, assisting with evaluation and reporting). Important elements of this position include providing direct TRIO SSS services to participants, assisting with Program workshops, cultural enrichment activities, and career awareness and exploration activities.  

Essential Functions:

35% Maintains regular contact with an assigned case load of TRIO SSS students providing support in each of the 5 mandated U.S. Department of Education services.

20% Provides guidance and advisement to TRIO SSS students in the areas of leadership development and career awareness & development

20% Assists Project staff with clerical duties as requested

10% Assists in the planning and implementation of TRIO SSS sponsored workshops

5% Prepare & submit documentation for monthly and annual reporting

5% Assists the TRIO Director with selection & intake of Program participants

5% Database and file management (electronic database and individual files).

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

All employees are expected to engage in strategic institutional efforts related to diversity, equity, and inclusion of marginalized students.

Key Result Areas:

·         Timeliness in response & follow-up with TRIO participants

·         Number of TRIO participants retained and/or graduated each semester.

·         Meeting the objectives of the TRIO SSS Program as approved by the U.S. Department of Education

Job Requirements:

·         Bachelor’s Degree in Education, Leadership, Counseling, Communications or related field

·         A minimum of 2 years of work experience in a higher education setting required, preferably working with TRIO or related outreach programs including familiarity with financial aid, scholarships, transfer programs, and academic advising, Microsoft office, and an understanding and sensitivity to diverse populations

Part-time work experience is calculated at 50% of full-time experience.

Complexity & Creativity:

Ability to assess student needs

Ability to multi-task

Excellent time management skills

Strong interpersonal skills

Strong organizational skills

Strong leadership skills

Ability to build and maintain positive relationships with diverse populations

Ability to operate a personal computer and associated software with proficiency

Able to engage in the college’s mission and values

Magnitude of Impact: This position works under the objectives of the federal TRIO SSS grant funded by the U.S.  Department of Education. The ability to serve the target population of 1^st generation, low income, disabled students in order to increase retention and graduation rates is essential to the success of the TRIO SSS Program. Failure to meet the objectives of the grant will result in loss of funding which would impact several departments within the college.

Responsibility for Accuracy: Maintaining accurate student information to be utilized in the Annual Performance Report submitted to the U.S. Department of Education. requires a great deal of attention to detail. Any mistake will be reflective within the report and can have major impact on future funding of the TRIO SSS Program at Pellissippi. Miscommunication with students and TRIO SSS staff may lead to misunderstandings and anxiety or other errors within the workplace.

Financial Impact: Utilization of office equipment for job-related tasks and time being spent effectively ensures that the Program can be run efficiently with minimum costs and waste of valuable resources.

Budgetary: This position requires purchasing supplies, approved by the Project Director. The position is responsible for completing requisitions, processing invoices, and assuring documentation of all purchases is maintained in accordance with the U.S. Department of Education and Pellissippi State Community College. The position does not have any signing authority.

Judgement & Decisions: If an issue arises within the realm of the position duties, the position may make decisions independently. If the situation is not in the scope of the position then a referral is made to the TRIO Director.

Nature of Contacts: The purpose of interactions, both internally and externally, is to provide and receive information, discuss and seek understanding, and to negotiate and resolve conflicts. Contacts include PSCC faculty and staff, non-profit organizations which may provide assistance to TRIO participants, 4-year post- secondary institutions, other TRIO professionals.

Physical Demands: Mostly sitting for desk work, some walking and standing. In some instances, may require lifting, climbing on a step ladder, standing, kneeling, pushing, stooping, reaching above the shoulder, grasping, bending repeatedly and manual dexterity in fingers and hand is also required. This position will require travel to other campuses. Will also require setting up display tables at campus and/or community events.

Hazards: Exposure to germs and bacteria which may cause colds, flu, COVID-19, and other illnesses is the greatest threat of this position

Full-time Employment Benefits:

• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan

• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program

• Employee Assistance Program

• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b

• Employee Discount program with over 900+companies

• 13 Paid Holidays/Year Includes paid days off the last week of December

• Sick Leave Bank

• Longevity Pay

• Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

If you are interested in this position, click on the link to the left to apply.

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