RAFT Hotline Facilitator
RAFT Hotline Facilitator
Job Location US-VA-Blacksburg
Job ID 2020-2357
# of Openings 1
Salary Details $34,587 annually
Location
US-VA-Blacksburg
OVERVIEW
As part of the Emergency Services Team, oversees the volunteer services of the Raft Crisis Hotline to ensure that these services meet the needs of the Emergency Services Program, NRVCS Consumers, and the community. Oversees volunteer scheduling, general hotline operations, and direction of the volunteer and Crew Chiefs to support the Emergency Services Team. Recruits and conducts training for new hotline volunteers. Facilitates monthly volunteer and Crew Chief meetings. Manages the RAFT budget. Acts as part of the Emergency Services team in assisting with triage of phone requests, coordination of client care, and follow up services as needed. Requires some weekend, evening and after hours work.
QUALIFICATIONS
Bachelor's degree in a behavioral health field required with one year of experience working in community mental health and substance use disorders. Prior crisis and volunteer management experience helpful. Public speaking/teaching skills preferred.
SALARY & BENEFITS
NRVCS offers an excellent benefits package including:
• Generous Paid Time Off
• Health, Vision, and Dental Insurance
• Life Insurance
• VRS Retirement