Retail Outlet Manager - Hardy & Hayes
Nemacolin Woodlands Resort
Farmington, PA
Full-time
Management
Posted on March 24, 2023
ESSENTIAL FUNCTIONS:
- Provide exemplary customer service to our resort guests
- Support management team with customer service issues
- Manage Cash Handling SOP compliance-approve voids, returns, etc.
- Support Operations Manager
- Participate in Monthly Department meetings and daily huddles
- Work with Orrs to maintain appropriate inventory and assortment
- Fully versed in Yellow Dog Merchandising system
- Monitor operating supplies and follow budgeted guidelines on replenishment
- Communication of departmental policies and resort information to the Retail team
- Monitor daily the condition of all outlets with regards to merchandising and cleanliness
- Assist with the updates to opening and closing checklists
- Assist the management team with promotional ideas and events
- Manages and maintains Jewelry store inventory daily cycle counts, transfers, and physical inventories
- Various other duties as assigned
KNOWLEDGE, SKILLS, and ABILILTIES REQUIRED:
- Must be a high school graduate
- Bachelor’s degree or 3-5 years of experience in a Retail setting preferred
- 3 – 5 years of management experience
- Prior experience working with jewelry
- Must be 18 years old or older
- A desire to work with people and a passion for customer service
- Strong verbal and written communication skills
- Ability to merchandise and maintain product displays
- Weekends, evenings, and holidays working required
- Versatile individual who can multi-task and perform various roles
- Team player who can work with multiple individuals and departments