Network Operations Technician
Network Operations Technician I will be responsible for installing, turning up, test, and troubleshoot DDS, DS1, OC3, OC12, SS7 links, Switch Trunks, and Ethernet services with the Central Office. Turn-up, provision, test, maintain and troubleshoot Central Office equipment. Examples: Adtran 5000, Zhone MXK, Calix C7, and E7, Tellabs 5500, 7120, and 5320, BITS Clock, legacy access, and transport equipment. Perform advanced OTDR traces and fiber characterization. Ability and knowledge to operate and maintain voice switches. Performs Preventive Maintenance on RSB equipment located at Host, Remote, COLO, POP, and DLC locations. Performs other duties as assigned by the Manager.
Duties & Responsibilities:
- Install, troubleshoot and repair voice, data and video services on copper and fiber networks.
- Works with operation technicians to troubleshoot, isolate and resolve customer-impacting issues.
- Operate, maintain, troubleshoot, install and repair Central Office, Remote Office, Remote Nodes and colocation equipment.
- OSS/BSS Data entry (Updating Trouble Tickets, Orders Timesheets, etc.)
- Maintain power equipment such as rectifiers, inverters, BDFBs, batteries, and generators.
- Restore power at remote nodes utilizing portable generators when necessary.
- Performs Preventive Maintenance on equipment located at Central Office, Remote Office, Remote Nodes and colocation equipment.
- Perform OTDR traces and fiber characterization.
- Performs other duties as assigned by Manager including serving as In-Charge when Manager is out of the office.
Qualifications
Education: High school education or equivalent & relevant electronics background. Associates degree in electronics and/or networking preferred.
Experience: 4 years experience in the Telecommunications field.
Knowledge and experience with access, transport, and switching equipment. Operation of network test equipment such as service testing, fiber continuity, and characterization. Availability to work various hours and schedules, including weekends, holidays, overtime, and callouts as required.
Central Office Technician