Teller-Member Service Representative

KEMBA Roanoke Federal Credit Union   Salem, VA   Full-time     Finance
Posted on September 6, 2023

KEMBA Roanoke Federal Credit Union located in Salem, VA is looking for a Teller/Member Service Representative. 

The candidate will assist credit union members with daily transactions in person and over the phone, assist them with using services like online/mobile banking,  assist with debit/credit card issues, order/close debit/credit cards, assist with debit/credit card disputes, help them open and maintain accounts, utilize and keep in balance a cash drawer, and promote the credit union's products and services.  Responsible for compliance with various banking regulations and other tasks as assigned by the Management.  

Candidate should work well in a team environment, have good customer service skills, good PC skills, and be organized.  Should have experience with cash handling and balancing.   Educational Requirements: Minimally, a High School Diploma or equivalent.  Associate's degree in a relevant field is a plus. Hours are Monday through Friday 8:30 - 5:00.  Benefits include health/dental/vision insurance, short-term/long-term disability, life insurance, 401(k) with company match, 11 paid federal bank holidays per year along with vacation and sick time.

KEMBA Roanoke Federal Credit Union provides equal employment opportunities (EEO) to qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a covered veteran in accordance with applicable federal, state and local laws.

This job description is not a complete statement of all duties, responsibilities, and qualifications required for this position.