Security Officers
Security Officer
A career in gaming? At Hollywood Casino Toledo, we think you'll enjoy an exciting Industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth, and support from one of the leaders In the Industry.
Your daily responsibilities include
* Seeking out opportunities to provide exceptional Red-Carpet Service to our guests always.
* Supporting property promotions and events.
* Maintaining highly visible patrols to insure a safe gaming environment.
* Assuring quality support to other departments so they may serve our guests more effectively.
* Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls.
* Monitoring casino floor for minors.
* Responding to disturbances, emergencies and alarms in the casino and throughout the property.
* Maintaining public order and enforce safety rules.
* Performing table fills/credits.
* Performing table game drops.
* Performing Bill Validator drops.
* Adhering to all Gaming Regulations and Internal Controls.
* Escorting team members, visitors, vendors into sensitive areas with prior approval.
To be successful in this position it will require the following skill set
* High School diploma or equivalent.
* Effective written and verbal communication.
* Previous customer service experience.
* Able to handle stressful situations dealing with the general public.
* Ability to work in an environment, which may be noisy.
* Employing tact when dealing with difficult team members, guests or situations.
* Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations.
* Run on level or graded surfaces, as well as, up and down stairs.
* Ability to effectively and efficiently move around all work areas, including walking and standing for long periods of time.
* Must possess a valid state issued driver's license.
* Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments.