Director of Student Accounts

FERRUM COLLEGE   Ferrum, VA   Full-time     Accounting
Posted on February 13, 2021

Director of Student Accounts
Ferrum College is accepting applications for a Director of Student Accounts. The Director of Student Accounts is responsible for the student billing, successful collection of student accounts receivable, reporting and participation in various college committees. The Director of Student Accounts reports to the Controller.

Primary responsibilities include:
• Provides excellent customer service while assisting and advising students, parents and the Ferrum College community with questions regarding student accounts.
• Maintains functional expertise on the accounts receivable module to insure timely and accurate billing.
• Coordinates billing schedule and processes with appropriate offices on campus.
• Manages billing policies and procedures for different academic levels and constituencies.
• Analyzes and resolves billing errors and discrepancies while evaluating existing practices in an effort to continuously improve operational effectiveness.
• Assures compliance with Federal and State laws regarding privacy (FERPA), Title IV regulations and Fair Debt and Collections Act.
• Responsible for 1098-T reporting.
• Maintains Student Accounts documentation of all policies and procedures and monitors accuracy of Student Accounts information on Portal.
• Assists as required with external audit processes.

Required Minimum Qualifications:
• Bachelor's Degree in Business Administration, Accounting, Finance, or related field from an accredited college or university.
• Three or more years of full-time work experience in accounts receivable.
• Proficient in the use of MS Word, Excel, PowerPoint and Access.
• Excellent oral and written communication skills.
• Problem solving, decision making and leadership ability.
• Supervisory experience required.

Preferred Qualifications
• Previous experience working in higher education environment.
• Knowledge and understanding of Federal and State regulations related to Financial Aid.
• Previous experience using Ellucian Colleague Accounts Receivable.

Background check required.

Ferrum College is an Equal Opportunity Employer and Educational Educator.