Systems and Security Operations Engineer
Colgate University
Hamilton, NY
Full-time
Information Services / Technology (IT)
Posted on April 23, 2024
Systems and Security Operations Engineer
Requisition Number: 2024S031Posting
Full Time/Part Time: Full Time
Division: Dean of the Faculty
Department: Information Technology Services - Services and Shared Infrastructure
Wage/Salary Range: $75,000-$90,000 / annually
Department Statement:
Colgate Information Technology Services (ITS) is a dynamic organization that serves the diverse technology needs of the University community. ITS prides itself on exceptional customer service and building creative solutions to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization. ITS is embarking on a strategic planning process to align services and resources with several exciting new initiatives identified in Colgate’s Third Century Plan.
More information can be found at https://www.colgate.edu/about/third-century-plan
The position supports Colgate University’s mission by collaborating with the Associate Director of Research and High-Performance Computing to facilitate the maintenance and security of research computing resources offered to faculty, staff, and students. This involves architecting, maintaining, and securing hardware and software. The position is also responsible for providing ongoing support to faculty, staff, and students with their research computing needs which include assisting with installing, configuring, and maintaining research computing software, but mostly excluding code refactoring and debugging.
Accountabilities:
The Systems and Security Operations Engineer will:
- Support faculty, staff, and students by installing and maintaining research computing software, troubleshooting managed research computing pipelines, and assisting with data backups and recovery where needed.
- Assist Information Technology Services in adopting research computing best practices and automating research computing pipelines through serverless or server web services.
- Optimize research computing services by improving user experience, usefulness, performance, availability, and resilience.
- Perform other related duties and projects assigned by the Associate Director of Research and High-Performance Computing.
Professional Experience/Qualifications
- Three or more years of professional experience in Linux/Unix systems administration, operational security, shell scripting, and the Python programming language.
- Demonstrated experience in customer support, problem-solving, and communication skills, with the ability to diffuse challenging situations and remain calm and focused.
- Ability to plan, organize, and prioritize tasks with minimal supervision and have experience working in a higher education setting with diverse staff, faculty, and student populations.
- Knowledgeable of requirements gathering specific to academic research domains and the ability to translate research data analysis needs into practical computing solutions.
- Demonstrated ability in coordinating customer support, planning, reporting on requirements and constraints, and collaborating across information technology teams.
- Ability to work both independently and within a team, be willing to collaborate, share ideas openly, and be comfortable with constant changes in the working environment.
- Demonstrated understanding of, sensitivity to, and respect for the academic, cultural, and social diversity in the Colgate University community.
- Incident response – ability to perform incident handling function from start to completion including, but not limited to, event correlation, vulnerability & attack identification/classification, incident reporting, incident containment, and remediation.
- Linux scripting: working knowledge of Bash/Zsh scripting is required.
- Firewall/Network management: Linux Iptables, Network routing/switching. IPv4 required; IPv6 preferred.
Preferred Qualifications
- Experience with AWS, GCP, and/or Azure Cloud Compute is desired
- Access Management: Active Directory, familiarity with LDAP, and Microsoft AD integration via realm and sssd is preferred, but not required. Familiarity with Grouper is preferred.
- Containerization: Familiarity with Docker and/or Singularity.
- Familiarity with Python and R is preferred.
- Familiarity with web development using Django and Symphony frameworks is preferred.
- SecDevOps mindset is desired.
Education
A Bachelor’s degree is required, preferably in computer science or a related field.
A Master’s degree in computer science or related field desired, or equivalent professional experience in essential duties and responsibilities.
Other Information
Work Schedule:
Full TimeMonday – Friday37.5 hours/week
Job Open Date:
04/17/2024
Job Close Date:
12/9/2024
Open Until Filled
Yes
Special Instructions Summary
Please share a diversity statement with us that highlights your commitment to inclusion.
Colgate is committed to attracting and retaining a diverse faculty, staff, and student population. We strive to be an inclusive community — one that embraces and values diversity (in the broadest sense possible) in an environment of mutual respect, communication, and engagement. A variety of cultures and perspectives enriches the quality of campus life, and the opportunity to share different views and experiences is at the core of Colgate’s educational enterprise. These differences can include but are not limited to: race; ethnicity; gender and gender expression; sexual orientation; socioeconomic status; geographic background; national origin; culture; age; mental, cognitive, and physical abilities; religious beliefs; and political beliefs. As a result, we ask all candidates seeking consideration for the Classroom and Event Support Specialist position to submit a diversity statement with their application materials. You can upload the statement under the Diversity Statement document heading. A diversity statement may be any length (e.g. a short paragraph, a page) explaining your experiences, contributions, and/or commitments related to diversity, equity, and inclusion. Examples of topics you may discuss include (but are not limited to): 1) how your experiences or competencies might serve to advance the university’s commitment to creating a diverse and inclusive campus, 2) your experiences working with diverse populations, or 3) how you will contribute to the university’s strategic initiatives in this area (see “Colgate’s Diversity, Equity, and Inclusion Plan”:https://www.colgate.edu/about/third-century-plan/plan-diversity-equity-and-inclusion).
For guidance, please refer to the Office and Equity and Diversity Website for a Diversity Statement Guide
https://www.colgate.edu/about/offices-centers-institutes/provost-and-dean-faculty/equity-and-diversity Some guidance on crafting Diversity Statementshttps://www.colgate.edu/sites/default/files/2021-06/Some-Guidance-on-Crafting-Diversity-Statements-Colgate.pdf
EEO Statement
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.
Clery Act
CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.
To view the full job posting and apply for this position, go to: https://careers.colgate.edu/postings/5703
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