Program Assistant

Blue Ridge Behavioral Healthcare   Roanoke, VA   Full-time     Education
Posted on March 18, 2024
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The Program Administrative Assistant supports the Assertive Community Treatment (ACT) multidisciplinary team. They are responsible for organizing, coordinating and monitoring all nonclinical operations of ACT under the direction of the program coordinator, providing receptionist activities including triaging calls, coordinating communication between team and clients, de-escalating situations with clients who have increases of symptomatology, assisting clients, their families and agencies to get answers to questions; maintaining accounting and budgeting records for client and program expenditures; and operating and coordinating the management information systems.

Our Assertive Community Treatment (ACT) is individualized community-based treatment, rehabilitation, and supports designed to meet the needs of adults with serious mental illness who often require 24 hour service availability to avoid hospitalization. Complete wrap-around services include intensive case management, psychiatric diagnosis and treatment, medication prescription, administration and monitoring, Substance Abuse services, counseling, vocational counseling, and life skills training. Want to learn more about ACT? Visit the following link:

Pay Range: $12.14-18.21/hour

Minimum Requirements:

  • Education: High School Diploma or GED required.
  • Experience: One year of previous of general office experience, an understanding of mental health disorders and/or prior work in the medical or mental health field, as well as previous success working in a team environment. 
  • Safe Driving Record: Candidates must have a valid Virginia driver's license with a safe driving record (no more than two moving violations in the last three years AND no criminal violations in the last five years).
  • Background Check: Candidates who are offered a position are required to undergo a background check and drug screen.

Why work at BRBH?

  • Working with clients: In this job each day you work one-on-one with clients and make a difference in someone's life and in our community.
  • Great co-workers: Our staff work hard and support each other in a team atmosphere.
  • Work/Life Balance: We have a great Paid Time Off policy - 29 days annually, which starts accruing on your first day.
  • We offer great benefits, including VRS (Virginia Retirement System)! Click here for more information:

Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders.  We are charged also with continuously monitoring and evaluating our services to ensure their cost effectiveness and applicability to current citizen needs. BRBH operates multiple programs throughout the Roanoke Valley with over 400 employees working to provide or support our services.  We are proud to have served our community for over 50 years. Blue Ridge Behavioral Healthcare maintains a drug-free workplace and equal opportunity employment. This position is located in Roanoke, VA.