Billing/Self-Pay Specialist

Blue Ridge Behavioral Healthcare   Roanoke, VA   Full-time     Accounting
Posted on May 7, 2024
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Do you enjoy taking initiative, problem solving, or have a desire to learn and grow? Do you have a background in medical billing?

The Billing Specialist/Self Pay Specialist is responsible for ensuring efficient billing processes that will lead to a faster reimbursement turnaround for billing and collection activities for all agency billable services to Medicare, Medicaid, MCO's, commercial insurance, HMO's and other third party pay sources.  

Additional Duties Include:

  • Research claim denials through correspondence and research of denied Explanation of Benefits (EOBs) to validate the denial reason or correct the issue.
  • Contacting insurance carriers to determine specific steps to get claims paid.
  • Managing the self-pay billing, client statements, and accounts receivables, improving self-pay collection results, and transferring to another pay source for possible billing, grant funding, and utilizing debt forgiveness in accordance with agency guidelines.
  • Electronically batch all self-pay client statements, edit and complete the upload to vendor for processing.
  • Provide primary back-up and support to Contract Billing functions. 

The hours for this position are Monday-Friday 8:00am-5:00pm and a work from home option is available after an initial training period!

Entry Level Pay: $19.27/hour. Additional compensation commensurate with experience.

Minimum Requirements

  • Education: Associate's degree, vocational technical degree or specialized training that is equivalent to satisfactory completion of two (2) years of college in a related field or related work experience in healthcare.
  • Experience: Minimum two (2) years' experience in healthcare. Experience in a reimbursement field is a plus!
  • Background Check: Candidates who are offered a position are required to undergo a background check and drug screen.

Why work at BRBH?

  • Team atmosphere: Our small team works hard to change lives.
  • Work/Life Balance: We have a great Paid Time Off policy - 29 days annually, which starts accruing on your first day. This position is eligible for work from home after initial training period. 
  • We offer great benefits, including VRS (Virginia Retirement System)! Click here for more information:

Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders.  BRBH provides multiple programs and services throughout the Roanoke Valley with over 400 employees working to provide quality care to our clients. We are proud to have served our community for over 50 years. BRBH maintains a drug-free workplace and is an equal opportunity employer. This position is located in Roanoke, VA.