Appointment Scheduler (Part Time)
The Centralized Schedulers provide excellent internal and external customer service while scheduling, rescheduling, and canceling a high volume of client appointments for multiple agency locations. The Centralized Schedulers respond to requests for behavioral health appointments in person or by phone, email, or electronic messaging.
We have two positions open for Mon - Fri: one shift is 8 AM - 12:30 PM and the second is 12:30 PM - 5:00 PM.
What we are looking for: The ideal candidate will be detail oriented, have strong customer service skills and will enjoy assisting individuals who may have mental illness or developmental disabilities. The successful candidate will be flexible, a strong multi-tasker, and work well under pressure.
Minimum Requirements
- One year customer service experience working with diverse client populations, including individuals diagnosed with developmental disabilities, serious mental illness, and/or substance abuse.
- One year experience working in a healthcare setting with scheduling functions and an understanding of HIPAA (client confidentiality).
Why work at BRBH?
- Support Great Staff: Schedulers provide critical support to our clinical staff providing services in the community.
- Great co-workers: Our staff work hard and support each other in a team atmosphere.
- Want to know more? Check out our Employment page on Glassdoor to see employee reviews and more information about BRBH: http://www.glassdoor.com/Overview/Working-at-Blue-Ridge-Behavioral-Healthcare-EI_IE464369.11,43.htm
Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders. We are charged also with continuously monitoring and evaluating our services to ensure their cost effectiveness and applicability to current citizen needs. BRBH operates multiple programs throughout the Roanoke Valley with over 400 employees working to provide or support our services. We are proud to have served our community for over 50 years. Blue Ridge Behavioral Healthcare maintains a drug-free workplace and equal opportunity employment. These positions are located in Roanoke, VA.