Administrative Assistant

Blue Ridge Behavioral Healthcare   Roanoke, VA   Full-time     Administration / Clerical
Posted on May 9, 2023
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This position is Full Time. The schedule is 8:00 AM - 5:00 PM; Monday - Friday.

What we are looking for: The ideal candidate will have strong customer service skills and will enjoy assisting individuals who may have mental illness or developmental disabilities. The successful candidate will be proficient of Microsoft Office/Excel, honor client rights, and be able to project a positive/professional image under pressure.

The Administrative Assistant performs a variety of clerical and administrative support duties to assure the smooth functioning of the clinical work performed at our facilities. Duties include:

  • Answering incoming telephone calls, screening and routing calls to appropriate staff. 
  • Greeting clients and visitors and notify staff of their arrival and/or page staff when necessary.
  • Monitoring document centers for incoming faxes, and paper supply. 
  • Order and maintain office supplies, prepare accounts payable requisitions for programs being supported.
  • Maintaining petty cash account(s) and records associated with these accounts.
  • Making copies of materials assemble client workbooks and program handouts.
  • Sorting and distributing incoming and outgoing mail.
  • Making reminder calls to clients for appointments and report status updates to staff members.
  • Completing special projects for program managers and staff, including but not limited to preparing correspondence, printing labels, and filing, as assigned.
  • Provide cross-coverage for essential daily tasks with other positions in the clerical pool.

Entry Level Pay: $14.658/hour. Additional compensation commensurate with experience.

Minimum Requirements:

  • Education: High school diploma or GED required.
  • Experience: One (1) year of previous clerical or administrative assistant experience. Preferred experience working with diverse client population, including individuals diagnosed with intellectual disabilities, serious mental illness, and/or substance use disorders.
  • Safe Driving Record: Candidates must have a valid Virginia driver's license with a safe driving record (no more than two moving violations in the last three years and no criminal violations in the last five years).
  • Background: Candidates will be required to submit to a criminal background check.

Why work at BRBH?

  • Working with clients: This role supports agency staff and clients, which is critical for the work that we do. In serving our clients, each day BRBH makes a difference in our community.
  • Great co-workers: Our staff work hard and support each other in a team atmosphere.
  • Day schedule: Our programs are open Monday - Friday, day shift.
  • Work/Life Balance: we have a great Paid Time Off policy - 29 days annually, which starts accruing on your first day.
  • We offer great benefits, including VRS (Virginia Retirement System)! Click here for more information:
  • Want to know more? Check out our Employment page on Glassdoor to see employee reviews and more information about BRBH:,43.htm

Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders.  We are charged also with continuously monitoring and evaluating our services to ensure their cost effectiveness and applicability to current citizen needs. BRBH operates multiple programs throughout the Roanoke Valley with over 400 employees working to provide or support our services.  We are proud to have served our community for over 50 years. Blue Ridge Behavioral Healthcare maintains a drug-free workplace and equal opportunity employment. This position is located in Roanoke, VA.