Access Specialist

Blue Ridge Behavioral Healthcare   Roanoke, VA   Full-time     Health Care Provider
Posted on May 7, 2022
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The Access Specialist provides excellent customer service as the first line of communication between BRBH clients and agency service providers.  They also screen and register new clients, update existing client demographics by collecting required client personal and financial information, facilitate client flow from front door to service provision, generate insurance reporting and verify client eligibility, and collect and post client fees.

The schedule for this position is 8:30am to 5:00pm with a 30 minute lunch.

Minimum Requirements

1.  Education: High School Diploma or GED required. Associates degree in business-related coursework preferred.

2.  Experience: One (1) year experience working with diverse client population including individuals diagnosed with intellectual disabilities, serious mental illness, and/or substance abuse programs.

3.  Background Check: Candidates who are offered a position are required to undergo a background check and drug screen.

Why work at BRBH?

  • Working with clients: In this job each day you help adults and families in our community gain access to behavioral healthcare.
  • Great co-workers: Our staff work hard and support each other in a team atmosphere.
  • Work/Life Balance: We have a great Paid Time Off policy - 29 days annually, which starts accruing on your first day.
  • Day Shift schedule, Monday - Friday.
  • We offer great benefits, including VRS (Virginia Retirement System)! Click here for more information:
  • Want to know more? Check out our Employment page on Glassdoor to see employee reviews and more information about BRBH:,43.htm

Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders.  BRBH provides multiple programs and services throughout the Roanoke Valley with over 400 employees working to provide quality care to our clients. We are proud to have served our community for over 50 years. BRBH maintains a drug-free workplace and is an equal opportunity employer. This position is located in Roanoke, VA.

Categories: Human Services/ Social Work/ Sociology/ Psychology/ Non-Profit/ Healthcare/ Social Services

BRBH follows CMS (Centers for Medicaid & Medicare Services) guidelines, which require, if hired, proof of COVID-19 vaccination, or an approved medical or religious exemption.